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Permalink to Get Ready for Ten Top Marketing Trends in 2010

Get Ready for Ten Top Marketing Trends in 2010

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Social Metrics Influencing Search Rankings

Do you really think Google will ignore social data? Crawling social sites like Twitter and Facebook was only the first step.

Expect to see Google taking social data into account for organic search rankings. There’s too much link data in social sites to be ignored. Expect to see an acquisition of a service like PostRank.

How to prepare: Sign up for a profile on the top social sites, and start growing your presence there. Learn how to properly participate and engage with the community.

Social Fatigue

Brad Mays first mentioned the idea of social fatigue during his presentation at the Social Media Club of Dallas. So much energy and time was spent extolling the virtues of social in 2009 that I think you’ll see some thought leaders start a mini-rebellion.

I expect to see some thought leaders try to latch onto the next best thing, or roll the social media category into something much broader like digital strategy or Internet marketing.

How to prepare: Never put all your eggs in one basket. If you’re not already, think about planning and executing an integrated marketing campaign that encompasses SEO, PPC, Social, E-mail, and in some cases, some offline spend.

Social Shakedowns

2009 was the year of the “social media expert”. Given the young age of the social media industry, it was easy for anyone with a Twitter account to claim the status of expert. Expect to see further distancing between true social media professionals and the social charlatans.

How to prepare: If you’re a marketer – keep doing what you’re doing, experiment, play, and educate yourself. You’ll get to expert status eventually.

If you’re a client – do some basic work educating yourself about social media marketing, and be sure to ask potential agency partners to provide examples of work – and in the absence of examples, regular reporting and goal setting will suffice.

An Emphasis on Social ROI and Metrics

Many social media professionals have had the better part of two years to experiment with social tactics and strategy – the best have even more. I believe that the foundation has already been set for how to market successfully using social. Now it’s time to start backing up our work with numbers.

How to prepare: Identify measurable goals for your social campaigns, and then find ways to measure and report. Check out sites like Klout, Twitter Grader, PostRank and Social Mention. Surveys are always good too.

Mobile Boom

2009 was already a big year for mobile. Apple launched the 3gs, Palm launched the Pre, and there were several well received Android releases. I expect to see more money spent in 2010 developing mobile applications and websites as more consumers equip themselves with Internet ready mobile devices.

How to prepare: Start thinking about creating a mobile version of your website. Start by analyzing your traffic with Google Analytics to see how many visitors you’re getting every month from mobile devices. If it’s significant (or growing), you may want to act sooner then later.

Focus on the Hyperlocal

Applications like Gowalla and Foursquare (along with the new geolocation support for Tweets), has brought an emphasis to hyperlocal communities. It’s yet to be seen what impact this will have for marketers, but as the applications develop and mature, I expect them to be a part of the mix when it comes to marketing local businesses.

How to prepare: Start playing with mobile applications like Foursquare and Gowalla. Also spend time working on optimizing your Google local business listings.

Living with Less

I don’t have to remind you how how tough 2009 was. Companies across the board had to make major staff cuts to remain viable. Don’t expect unemployment rates to change too drastically in 2010. Get used to doing more with less.

How to prepare: When was the last time you optimized your workflow? Spend some time learning new social applications that can help you streamline your workflow, and do more with less. Top candidates: Evernote, Google Reader, Gmail Filters, Google Docs, your smartphone of choice.

Social Skills in Demand

As the economy starts a modest rebound, the first marketers to get hired will be those with social experience, and those that have a track record of creating exceptional web content. More companies will look to form internal Internet marketing teams with people who are able to communicate effectively online.

How to prepare: Start a blog and start creating regular content. Install Google Analytics and start marketing your blog across social channels and through traditional SEO. Track the growth over time. Try your hand at building a community. You’ll benefit from the experience.

Bing Becomes More Relevant

If I had to make this prediction six months ago, I would not have included this. If Bing manages to sign exclusive content deals with online publishers, it could be game changing for the search industry.

Bing already had a major win when they signed the search deal with Yahoo. People don’t always admit it, but Yahoo was working on some very innovative search technology, and now that work belongs to Bing.

How to prepare: Sign up for a Bing webmaster account, and familiarize yourself with Bing’s ranking criteria. Sure, it only represents about 10% of the search market today, but that could change quickly.

There’s Power in the Niche

From social search tools to search engine optimization and pay per click advertising, finding where your customers spend their digital time is now easier then ever.

It is becoming increasingly harder to justify the huge expense of traditional media (which has typically taken the shotgun approach to marketing), when you can find and target exactly who you need to. Expect to see more campaigns targeting increasingly niche communities online.

How to prepare: Identify where your prospects spend their time. Use sites like Twitter Search, and Social Mention to see where the most activity happens. Once identified, start joining the conversation, and by all means, do not just start broadcasting a marketing message. That won’t work.


Permalink to Web Design Trends for 2010

Web Design Trends for 2010

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With a new year on the horizon, it’s time to pack away the old, worn web designs and prepare for the brave, new face of tomorrow. Although trends don’t start and stop on January 1st, there is a definite shift from what we craved at the beginning of the year to what we are seeking tutorials for at the end of the year. Most of the time, this shift is subtle. It’s a perfection or re-interpretation of a currently hot trend. Trends help us evolve as designers. As we master the skills of design aesthetic, we continue to push forward to what’s next or what needs to be fully discovered.

Make no mistake about it, you will recognize the ideas behind these trends. Although this list isn’t a drastic departure from what was popular in 2009, it marks different trends that will be expanded upon and made better as a result. As you think of how you will incorporate new trends into your designs, focus on the main idea of each trend. Be encouraged to dabble into these trends so that you become part of the movement.

1. Oversized Logos/ Headers

Splash pages are so yesterday. To make an unforgettable impression on the visitor, the trend for 2010 will be oversized logos on an equally oversized header. These types of headers can take up the entire screen, but with one important note. Visitors will not need to click anything, just scroll down. Visitors often having a clicking phobia (due to years of poor navigation), so big headers do the job of a splash page without forcing your visitors to click anything.

Main Idea: Huge headers that make your visitors remember you.

2. Sketch/ Hand-drawn Design

Hand-drawn design is not exactly new on the horizon, but we all know that it is still on the fringes of web design. Many designers admire the style but are afraid to create their own sketches because of the “I can’t really draw” attitude. If you look at the most popular hand-drawn websites (and relative to other types of trends, there are only a few), you will notice that most of your fellow designers can’t draw. These designs are not exactly headed to an art museum, but they do convey a sense of whimsy, and blur the line between cold web and personal interaction– the ultimate goal of the internet. If you can doodle, you can sketch for web design.

Sketch in 2010 will become more elemental, and not as much the main focus of a web design. It will be used to personalize standard web copy in new and exciting ways.

Main Idea: Sketch becomes an elemental part of corporate design.

3. Slab Typefaces

Slab typefaces are relatively new, although they’ve been around for over 200 years in traditional media. To get a good visual definition of slab typefaces, think of the old Wild West “Wanted” posters. Those bold letters are slab typefaces. Slab typeface is commonly all capital letters and are bold and imposing. Many designers have shied away from slab typefaces in the past because logos and headers were smaller and more understated. However, combined with the trend toward larger headers, slab typefaces demand the reader to take notice.

Main Idea: Slab typefaces is used to bravely express who you are.

4. Typography

Typography is one of the most difficult trends to tackle which is why it will remain fresh in 2010. With all the cries for usability, web designers are afraid of using new and different fonts. The idea of mixing varying font sizes together is completely unthinkable. Fonts are meant to be explored, twisted, and molded to fit your purposes. With the correct placement, a website that utilizes Typography as its main design element will be more interesting to a reader than overloading the same site with tons of photos.

Main Idea: Typography is young, but will continue to be a part of web design.

5. One Page Layouts

One pay layouts challenge you to edit away what’s unnecessary. In 2010, this trend will move away from the quirky navigation and become more minimal in its approach. Think of these websites as business cards. These websites will be more of a one-stop-shop for how to locate you and your work on various other sites– your blog and your social media hangouts.

Main Idea: One page layouts will be more about personal profiles and less corporate.

6. Huge Images

A close relative to the oversized logo/ header, the huge image does much the same thing. It creates an visual impact that the visitor won’t soon forget. Unlike the oversized header from above, huge images are not part of the site’s branding. Instead, these images draw the visitor into your site, if not for their content then for their humongous size. In 2010, web designers will find themselves more comfortable using these big statements in their design to convey the site’s tone.

Main Idea: Huge images will be used to invite visitors in.

7. Change of Perspective


Permalink to The Biggest Design Trend Predictions For 2010

The Biggest Design Trend Predictions For 2010

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A few weeks ago a bunch of designers shared their insights and thoughts on Design Trends for 2010. What was clearly evident at the end of that community post was that 2010 would see more personalization of websites, grids would become even more popular with the standard grid size possibly shifting to a higher resolution, the lines between web and print designs would blur with designers bringing more realistic and organic print styles into the world wide web and retro would continue to rule.

Francescomugnai.com is an excellent example of big typography

I have been browsing a lot of websites and have been observing emerging and growing trends in most of the varied disciplines of design. One of the biggest trends that I predict will be fully explored and exploited in 2010 is Big Typography. Starting back in 2007, the big type trend has been gaining a lot of momentum in 2009. In 2010 with more portfolio websites and blogging themes becoming premium and minimalistic, big typography will sky rocket. Fonts will be used in design in a way they have never been used before. With more and more new foundries emerging and giving away some weights of their premium fonts for free, designers have more access to beautiful fonts than they did earlier. I also see icon design becoming extremely intricate with studios spending hours to perfect a single icon, rendering it in 3D and releasing it in all kinds of resolution. Gone are the days of pixelated, teeny tiny icons. The new icon touted in high resolutions is here to replace stock imagery and ricochet between print and web with ease. This has been largely fueled by social media and the necessity to have social media icons on websites for easy sharing and bookmarking. Carousels are fun and they are trending well this year. I predict more advanced and smart carousels with more dynamic data being accessed and displayed next year. The magazine style of websites and blogs is here to stay. There has been an explosion of this style on the internet in the recent months because it is eye-catching and manages to give exposure to a lot of data in little snippets. Websites with a lot of content benefit well from such a style.

Ecoki.com a fine example of green design

Green, organic designs have just started catching on and will peak in 2010. With more and more people becoming eco-conscious and brands/organizations revolving around reducing our carbon imprint become more prevalent, the need to develop identities and create designs that are green and organic will increase magnanimously. Moving away from the glossy Web 2.0 look; raw textures, things that make you reach out and touch will gain popularity facilitating an even richer user interface. The clutter of everyday, personable things will continue making an appearance on individual social/portfolio websites making the web a more interesting place to be.


Permalink to 10 Web Design Trends for 2010

10 Web Design Trends for 2010

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by aaronpost on November 19, 2009 http://www.theonetogoto.com/

What will 2010 bring for Web Design, who knows?  This list together based on what kind of work I am doing with both my startups and from my clients I am doing work for.  No research, no case studies, just my gut and what I have on my to-do list for the next 3-5 months.

PLEASE NOTE: While some of these trends are not new, small to mid-sized businesses are just now starting notice.

1. One Page Layouts – I hope this trend will continue, I really do.  Its nice to hear clients ask “do I need that page anymore” and the real driving force, ROI and economy.  No business wants to spend money updating, changing or thinking about pages that receive no attention.

2. Social Elements – Facebook, twitter, etc.  While this was huge in 2009, I expect to see this trend grow.  I do see a shift from the basic connecting from twitter to book recommendations, more events, links to forums, etc.  It appears to me that businesses are starting to really grasp the social scene but many are looking to take it up a notch or two.  I am excited to see how some of these experiments will work.

3. More Dynamic Actions – Less flash and more AJAX for websites.  Sorry but I have a hard time understanding why I am going to wait for a site to load on my phone only to have usability issues.  Not sure if technology is catching up or its getting easier to implement, but I am starting to see more dynamic pieces being added to a site.

4. Large Type – Design aside, devices are getting smaller and people are getting older?  Siting here in a coffee shop I look around and see a few older adults on their phones or net-books, their holding it closer to their face or have the screen resolution zoom in to much.  Larger type and less of it, we’re all getting older so lets make it easy on ourselves. :)

5. Real People – NO MORE STOCK PHOTOS!!! Well, maybe less of them, 2008 and 2009 I started to see people like Tyson Crosbie change the way people looked at their profile pic, now I am starting to see that being implemented for everything else on sites.  No more fake buildings, people or situations.  Social Media certainly helped change this attitude and so did people like Tyson.

7. Textures (or a sense of depth) – Can’t get enough, I am seeing more and more depth in web/mobile design.  This trend started a few years back but I am going to go out on a limb and say we are going to see more of this implemented in creative ways in the mobile web.  (hint hint, wink wink)

8. MOBILE, MOBILE, MOBILE – If your not planning, designing and building for it now, then your shop might be a little emptier than 2009.  Mobile web is taking off, I suggest you start thinking about how your going to take advantage of this space.  (DISCLAIMER: Both of my startups are working in the Mobile Space, so I might be a bit biased.) UPDATE: Google wants to index your mobile site, I told you its going to get HOT

9. Colors – The greens, specks of red, soft and refined pinks, and the neutrals. And while I hate to say it, the bright Neon’s are back.  Its true, get used to it.

10. Icons – All the icons we are seeing on our mobile phones, get used to it because we are going to see the shift to put more icons on our sites.  I don’t think the pure glossy icons will continue, infact the icons like used here are the ones we will be seeing more off.

BONUS
11: Video’s EVERYWHERE – This might be annoying, but I do see a lot more video on websites.  Instead of profile pics we might see short videos, instructions, tours and more.  2008 was a huge Video year, 2009 took it to the next level, 2010 we will see more and more small to mid-sized businesses really incorporate video into their web sites.  The cost has come down, so why not.


Permalink to Three 2010 SEO Trends to Look Out For: Social Media, Onpage SEO & Link Diversity

Three 2010 SEO Trends to Look Out For: Social Media, Onpage SEO & Link Diversity

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There are many things  several SEO professionals are talking about on how SEO will be in 2010 where from one person to another, the priorities vary. I am not saying one person is more correct from the other, but SEO has always been a do and observe type of science and art and everyone will always have their own opinion about it. As long as you have an open mind to new ideas, backed up with your own testing by doing your own experiments, and continuously sharing with other SEO professionals, you will get a good pulse of what’s coming in 2010. As for me, this is what I believe will be coming in 2010, read more on the 2010 search trends below.

1. More Social Media Optimization in 2010

Probably by this time, many companies should already be aware that SMO is not just putting up a Facebook and Twitter account and adding as many friends as you can and your done. Social Media is really about the community. The building of the community and socializing, more interesting interactions and less hard selling. Social Media has served well when used as a medium for customer support, product and service feedback and has been less successful when used solely for new product or service promo offerings. It has also been a major problem with companies with bad testimonials and other negative reviews that tend to receive more attention and hurt the company than help them. Social Media’s role in SEO has been:

  • Gaining links from social media sites
    Whether it is a blog, forum, daily status, micro blog, etc, as long as there was a link and it was search engine friendly, it was good.
  • Gaining links from the community
    If you have link baitable content that is so good, the moment someone is interested in the topic reads it will link to it and promote it further. Social Media serves as a medium to promote your link baitable content even to more people maximizing the word-of-click promotion.
  • Getting more pages on Page 1
    If your site already ranks well on page 1 but still has some competitors on the same page, your own social media profiles can potentially rank well for your targeted keywords also and possibly push down your competitors so you can dominate the first page. This technique has served well also for some people for ORM purposes to push down denigrating websites for branded search terms where denigrating sites can hurt the company’s brand.

In 2010, all of the above will still be true, but aside from the reasons above, Google has already implemented the Real Time Search, where in real time, news, microblogs and social media status are posted in SERP snippets.

2. Better Link Development in 2010

Link Diversity – We have heard this many times over and over in many conferences last year: link diversity. The funny thing is this is not a new SEO concept. But for some reason, the common link spammer will always exist and Google and all other search engines will always try to track them down and apply some filters to make the spammer’s efforts less successful if not successful at all. You can only link spam so much to appear natural with Google’s server and algorithmic powers. I have no doubt they can easily find link spammers just by looking at how diverse their backlink universe profile is. Strictly speaking, almost every kind of whitehat link building can be viewed in a blackhat point-of-view if you really want to view it that way. Adding diversity can always help in proving links to be more natural than artificial. Rand Fishkin speaks about this more below:

In the video above, link diversity in IP addresses and deep linking was discussed. But what I believe that was not discussed was also link diversity in website types where your links come from. For example, not only from blogs, or forums, but also articles, press releases, news, reviews, directories, and more. The more your links are only from 1 type of website, probably it s artificial. More on link diversity would also be diversity in link text and also link diversity in geographic location which can sometimes mean they are also coming form the same Class-C IP block.

First Link Priority – After verified over and over by various SEO professionals after this was first mentioned by Michael VanDeMar in 2007, order of links is important. In the case of duplicate links within the same page, only the first anchor link text is read by search search engines. And sometimes the first link may not have the best anchor text. A good tool to check your sites first links is the First Link Checker by BusinessOL. Knowing this search engine behavior is where the creative coding comes into play making sure the first link text of a duplicate link on a single page gets the best keyword focused link text. Although experiments show this is important, my gut feels is Google will get this fixed sooner or later simply because it makes no sense not to fix it. This was one of the main question I have asked to Matt Cutts in Google Moderator and hopefully it catches his attention.

3. On Page SEO Will Never Die

Coder skills are still a major requirement for 2010. A common thread in many SEO forums, is what is more important, offpage or onpage SEO? Of course these are two different things and some people tend to compare them based on their different experiences since one SEO ranking factor can always outmatch the other depending on the situation. But many SEO people believe in the power of the link is given more importance over what you place in your title tags, meta tags, header tags and so on. But what many people are not realizing is Onpage SEO is not just writing the write content within the proper tags, but coding websites properly as well.


Permalink to 8 Predictions for SEO in 2010

8 Predictions for SEO in 2010

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#1 – This Real-Time Search Thing is Outta Here

Microsoft initially beat Google to the punch in announcing their integration with Twitter data in their SERPs. And in response, last Monday, Google released what is, in my opinion, an early test version of Twitter integration that’s nowhere near ready for prime-time. Google has a history of jumping the gun to prevent other companies from stealing the press narrative, but in this case, I think it’s seriously damaging (and nearly everyone, consumer or search enthusiast, agrees) their usability and relevance.

Real-Time Search Results for SEOmoz at Google

As Danny Sullivan notes, it’s like we’re back to Infoseek in 1997. If you want to rank #1, don’t worry about quality content, relevance or popularity, just be the last person to Tweet about a topic and you’ll come out on top (at least, for a few seconds).

This is, in my estimation (and many others), the worst implementation of new results Google’s ever implemented. I imagine the clickthrough and abandonment stats have their usability folks up in arms already, and it’s only to preserve face from a PR perspective (as well as an increasingly prideful attitude of “Don’t like it? So what are you gonna do about it?” that Aaron Wall describes in a gutting fashion here) that this has stayed in place as long as it has (1.5 weeks).

In 2010, I think this fades away. Perhaps not entirely, but we won’t be seeing it for nearly as many queries with the prevalence we do today. Google may love real time, and it’s certainly gotten them a lot of press (though very little of it is entirely positive), but they can’t continue sacrificing quality for PR in this fashion. I think the engineers still run things over there, and the stats data is already making them balk. Although I don’t have numbers, my impression is that we’re already way down in the quantity of queries showing real time results compared to last week.

#2 – Twitter’s “Link Graph” is the Real Deal

All that real-time integration bashing aside, I’m a firm believer in my original hypothesis that Twitter is cannibalizing the web’s link graph. In fact, I think a rough history of “recommendation sources” looks something like:

History of Link Sources

Google has always strived to keep up with the latest ways that content is being recommended and suggested. It’s how they determined popularity and relevance with PageRank and I think Twitter’s data is merely the next evolution. Just yesterday, they launched their own URL shortening service (I think this was more to get data, but it’s also possible it was a pre-emptive PR strike against bit.ly, who launched their PRO service just a day later).

Google’s not going to just take raw number of tweets or re-tweets. I think we’re already seeing the relevance and reputation calculations in their decisions of which tweets and sources to show in the real-time results, and I expect that algorithms/metrics like PageRank, TrustRank, etc. will find their way into how Google uses the real-time data. Today, SEOs want to turn tweets into links so they can get SEO benefit. My feeling is that tweets are going to carry their own weight in helping pages rank in the not-too-distant future.

#3 – Personalized Search is Here to Stay

Unlike real-time’s temporal nature in the results, I think personalized search is here for the long haul. Google released their “permanent” personalization of results last week, and Bing released their own just this week. As usual, SearchEngineLand’s coverage is impeccable, though one big question remains in my mind:

What metrics impact personalization?

Is it merely clickthroughs from the organic results? Does visit history play a role? Or clicks from other vertical search services Google offers? What about clicks from paid search ads – either in the SERPs or from AdSense/DoubleClick?

I’d love to see experimentation done on this front so marketers have a better idea what they’re dealing with. If it’s proven that you can get organic benefits by attracting PPC clickthrough, this may be the new “paid inclusion” for 2010, and could drive bid prices up massively as companies compete not only for paid listing clicks, but for the chance to earn “organic” positioning as well.

Personalization means a few things for SEOs, but it doesn’t fundamentally change the game, IMO:

  • The Rich Get Richer – It’s now truer than ever. If you rank well, and earn solid traffic, you’re going to be even harder to unseat. Startups and upstarts are going to have an even greater uphill battle to climb than before.
  • Branding is More Important – you want your loyal visitors and fans scouring the SERPs for your listings, and clicking them more so than anything else. I expect some clever spammers are going to be manipulating this with everything from Mechanical Turk to virus infections that make their browser search for their brand and click those results. We’ll see if Google has good protections in place to defend against this.
  • There is No Normal Ranking – Or, at least, there’s no “normal” ranking that’s “average” in a personalized SERPs world. Rank tracking may still carry some value to understand how non-personalized searchers see your pages, but that data is going to be less useful in comparison to what your analytics report about search traffic and the trends. Win the “personalization” battle, and you may start to care less about the classic “rankings” battle.

Whenever we encounter these “paradigm changing” events in the SEO world, I like to go back to my philosophy about SEO fundamentals. From what I can see, it looks like things haven’t changed enough yet to warrant panic. It’s been a massively dynamic 3 months, but we’re not on the precipice of anything that’s going to shift SEO in the ways some previous “game-changers” have.

#4 – It’s Going to Be a Two-Engine, 80/20 World

The latest figures suggest that Google continues to slowly gain market share in the US, while Bing & Yahoo! compete for share that will eventually belong to them both (once the regulatory hurdles clear, which I think they will). I believe that a year from now, most webmasters will be looking at a scenario where Comscore/Hitwise reports Binghoo! has ~25-28% market share, but those engines combine to send a little under 20% of all search traffic (remember that they count searches on all Microsoft and Yahoo! properties – even internal searches – while Google tends to send the vast majority of their search traffic externally to other sites).

#5 – Site Explorer & Linkdomain will Disappear

Tragically, everything I hear out of Yahoo! and Bing is that Site Explorer is off to the great beyond. The expense of maintaining a web index isn’t something Yahoo!’s willing to invest in once they don’t have to, and Bing’s given no indication that they’re going to re-open the portal to link information. The best we can hope for is an acceleration in the functionality offered by Bing Webmaster Tools, but even that’s unlikely to offer competitive link intelligence.

I’m guessing other services will rise up to try to take Site Explorer’s place, as the service had millions of monthly queries run against it.

#6 – SEO Spending Will Rise Dramatically

Forrester put out a great report on US Interactive Marketing Spend (a little pricey at $1749, but interesting). Two graphics struck me as particularly compelling:

SEO trails only social media and online video as places where marketers (not just search marketers, but ALL marketers) will be shifting dollars.

Meanwhile, SEO continues to outpace PPC in terms of CAGR. We’ve still got a long way to go before balance is established between the share of clicks SEO commands and the fraction of spend it receives, but the gap is slowly closing.

#7 – 2010 is the Year of Conversion Rate Optimization

If I were doing another startup today, it would focus on software for conversion rate optimization. I think this is still the most under-utilized and highest ROI activities in the marketing department, but more awareness is on its way. CRO isn’t just about testing; it’s about building a process for improving conversion over time. Online businesses can generate so much revenue from this, yet few invest. I think 2010 is the year, simply because it’s an inflection point for companies to assess their spend and where they derive value. These guys are likely in for a blockbuster year; I wish I could invest :-)

This graphic comes via my post on choosing which Internet Marketing Channel to Pursue.

#8 – More Queries will Send Less Traffic

Google & Bing are both doing more to make their visitors stickier and get their queries answered without ever having to leave the engine. This is a good product practice for both companies, and I’m surprised Google’s taken so long to move away from their “get people off Google” point-of-view, but it’s definitely happening. Check out some recent examples:

San Diego Chargers SERPs

Everything I need to know is right there – the last game score, the record, the opponent, their next match day and time. The only thing missing? What channel it’s playing on in my area.

I don’t even have to complete my query! Google’s got that weather report sitting in the suggest box. They wrote about this feature here which launched last week. Google O/S had another good post on the topic.

Bing results for Alaska Air Flight 49

Thankfully, I’m not actually headed to Kodiak, but those results are pretty spiffy, and are likely to prevent me from needing to visit Alaskaair.com and get that flight info.

Bing Fedex SERPs

The customer service number is something Bing’s started to provide more and more (though there’s one company even they don’t have that data on). With Fedex, you don’t even need to leave Bing to track a package (Google also offers similar functionality).

My perception is that the more the engines can apply “instant answers” to search queries, the more they will, and the less any other sites will see traffic from those queries. It’s a better user experience this way, and I’m certain it’s one of the biggest things that engenders loyalty and return queries – something both engines are desperately competing for.



Permalink to ROI Potential

ROI Potential

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A fascinating post by Googler Gavin Doolan:

If you are considering making changes to your website design, take a moment to consider the potential revenue impact of your redesign. (This graph) shows a theoretical overview of the ROI impact of various parts of your website.

I love that: “theoretical overview”. In other words, they really have no idea. But, if this is true, think about how it would rewire the way the design world works. Almost all money is pushed into technology and branding. Homepage, site redesigns, and custom CMSes are the cash cows of the design industry…imagine if most projects were not about those things but about simply improving these decision-oriented pages. Probably won’t happen, but fun to think about.


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Go Green

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