For a distributor, the difficult part of connecting Shopify to Epicor is rarely the technical act of moving a SKU or creating an order.

Complexity sits elsewhere.

A buyer may have negotiated pricing that differs from the public catalog. Their account might be attached to one branch while fulfillment happens through another. Some products are sold by the case, others individually. A contract can override ordinary pricing for a limited period. One ship-to record may carry different tax treatment, delivery rules or purchasing permissions from another.

Years of commercial logic can accumulate inside Prophet 21 or Eclipse.

A new storefront cannot flatten that structure into one customer record, one stock figure and one universal price without changing how the distributor operates.

The integration therefore has to preserve commercial context, not simply transfer data.

Shopify can handle the buying experience while Epicor remains the operational backbone. The integration layer coordinates pricing, inventory, account hierarchy, order routing and fulfillment so neither platform has to impersonate the other.

Fyresite includes Epicor among the ERP platforms supported through its custom Shopify Plus development work, alongside custom applications, complex catalogs, B2B architecture and backend integrations.

Considering Shopify while keeping Prophet 21 or Eclipse? Talk to Fyresite about mapping your pricing, inventory, customer-account and order architecture before development begins.

What Does an Epicor Shopify Integration Need to Connect?

The high-level topology looks simple:

Epicor Prophet 21 / Eclipse
↕
API, middleware or integration layer
↕
Shopify

Most established distributors operate a broader technology stack.

A PIM may enrich product information. A WMS controls warehouse execution. A 3PL handles selected shipments. EDI still processes certain customers. Tax may live in a dedicated platform. Supplier feeds contribute availability for products the distributor does not physically hold.

That means each dataset needs a clearly defined owner.

Data Domain Common Authority Common Direction
Item/SKU Epicor or PIM Epicor/PIM → Shopify
Ecommerce content Shopify or PIM Shopify/PIM → storefront
Inventory Epicor or WMS Epicor → Shopify
Branch inventory Epicor Epicor → storefront logic
Customer account Epicor Epicor ↔ Shopify
Ship-to account Epicor Epicor → Shopify company location
Contract pricing Epicor Epicor → pricing layer
Orders Shopify Shopify → Epicor
Fulfillment Epicor or WMS Epicor → Shopify
Tracking WMS, carrier or Epicor → Shopify
Terms/credit Epicor Epicor → B2B account

 

Ownership can become even more granular.

Epicor might remain authoritative for the item number while Shopify owns the customer-facing title. Inventory could originate from a WMS rather than the ERP. Prophet 21 may govern contract pricing while Shopify stores a synchronized version for faster browsing.

The objective is not to synchronize as much as possible.

It is to establish clear authority, purposeful movement and dependable recovery when records diverge.

Prophet 21 and Eclipse Require Different Integration Thinking

Treating “Epicor” as a single technical product obscures important differences.

Prophet 21 and Eclipse both serve distributors, yet the available records, integration surfaces and operating models are not identical.

Shopify With Prophet 21

Prophet 21 is purpose-built for wholesale distribution.

Epicor positions the platform across industrial distribution, electrical, HVAC, fasteners, plumbing, safety supply, plus pipes, valves and fittings.

Commerce-relevant information can extend well beyond the item master.

A Prophet 21 environment may contain:

  • items
  • customers
  • ship-to locations
  • branch stock
  • contract prices
  • quantity breaks
  • account terms
  • sales orders
  • shipments
  • invoices

Epicor’s official Prophet 21 inventory management documentation describes centralized inventory capabilities across multiple branches and regional distribution centers.

That matters when the storefront needs to show meaningful availability.

A Shopify implementation should preserve the distributor’s underlying commercial model rather than copying P21 records into ecommerce fields one by one.

Shopify With Epicor Eclipse

Eclipse offers a distinct modern integration surface.

Epicor’s official Eclipse API exposes controlled access to business data for outside applications.

Standard resources include:

  • Customer
  • Product Location
  • Web Product
  • Inventory
  • Priceline
  • Contact
  • Ship Via
  • Shipping Manifest

Premium capabilities extend the API through resources such as:

  • Price Matrix
  • Warehouse
  • Sales Order

This creates a practical foundation for API-led ecommerce.

Shopify can consume the records needed for commerce while Eclipse continues to govern the distribution logic behind them.

The entitlement level matters, though. A storefront architecture that assumes access to premium Sales Order or Price Matrix functionality should not be designed before the distributor confirms those capabilities are licensed.

Inventory Sync Is Really About Sellable Availability

A generic ecommerce project may focus on a simple number:

Quantity available: 60

Distribution requires more nuance.

Those 60 units could be spread across several fulfillment nodes.

Branch A might have 4.

Branch B holds 20.

A regional distribution center contains the remaining 36.

Company-wide stock is therefore 60, but that does not automatically mean every buyer can receive all 60 within the same timeframe or from the same branch.

The storefront needs a definition of sellable availability.

Possible models include:

  • inventory at the assigned branch
  • pooled regional stock
  • total enterprise inventory
  • inventory after reservations
  • inventory after safety-stock deductions
  • “available to order” without exposing exact quantities
  • stock paired with lead-time messaging

A distributor may also need to account for:

  • backorders
  • incoming transfers
  • replenishment
  • drop-ship availability
  • warehouse allocations
  • reserved quantities

The correct model depends on fulfillment policy.

Some businesses will map selected Epicor locations into Shopify inventory locations. Others will calculate a unified sellable quantity upstream and present Shopify with only the number customers should see.

The goal is not to recreate the warehouse map inside Shopify. The goal is to expose inventory in a way that matches how orders can truly be fulfilled.

Prophet 21 Contract Pricing Is Usually Harder Than Inventory

Pricing is often where a Shopify Epicor project becomes genuinely distribution-specific.

The same SKU may legitimately carry several customer-specific values.

For example:

Public price: $10.25
Customer A: $7.82
Customer B: $8.46
Customer C project contract: $6.95

A basic product export cannot represent that commercial hierarchy.

If Shopify simply receives one base price, years of negotiated agreements may disappear from the ecommerce experience.

Three broad approaches are available.

Option 1: Synchronize Epicor Pricing Into Shopify B2B Catalogs

Shopify’s official B2B catalogs documentation explains how catalogs can govern product availability, fixed pricing, volume pricing and quantity rules for B2B buyers.

A possible architecture is:

Epicor contract or pricing record
↓
Integration layer
↓
Shopify B2B catalog

The main advantage is storefront independence.

Shopify already knows the relevant price when the buyer opens a product or proceeds through checkout. Epicor does not need to answer a synchronous request for every browse action.

The difficult part becomes maintaining accuracy across a potentially large pricing estate.

A distributor may need to process:

  • contract start dates
  • expiration dates
  • quantity breaks
  • overlapping agreements
  • pricing revisions
  • account-specific exceptions
  • product restrictions

For companies using Shopify for wholesale, Fyresite’s Shopify B2B development services cover contractual pricing, company-specific catalogs, payment terms, quote workflows and ERP connectivity.

Fyresite’s 2026 Shopify B2B guide adds more detail around companies, catalogs, pricing structures and enterprise integration.

Option 2: Retrieve Customer Pricing From Epicor Dynamically

Another design keeps pricing logic closer to the ERP.

The flow could resemble:

Logged-in Shopify buyer
↓
Mapped Epicor account
↓
Pricing service
↓
Applicable customer price

This approach avoids replicating complex contract logic across systems.

It also makes the storefront more dependent on Epicor.

Architectural decisions then arise around:

  • response latency
  • caching
  • ERP availability
  • price consistency
  • request volume
  • fallback behaviour

If Epicor becomes temporarily unavailable, what should Shopify do?

A cached price might remain valid for a defined period. Another distributor may prefer to prevent checkout until authoritative pricing can be restored.

Collection pages also deserve special consideration. A page containing 50 products should not automatically generate 50 independent ERP requests.

Live pricing can preserve sophisticated logic, but it needs careful performance engineering.

Option 3: Use a Hybrid Pricing Model

For many distributors, a hybrid approach provides a better balance.

One possible structure:

Standard wholesale tiers → Shopify catalogs

Exceptional project contracts → Epicor lookup

Public DTC prices → Shopify

Selected negotiated accounts → synchronized pricing

Routine pricing remains fast.

The ERP continues to evaluate cases where copying the logic into Shopify would create too much duplication or maintenance.

This structure avoids an artificial choice between everything stored in Shopify and everything calculated live inside Epicor.

If your Epicor pricing model includes contract exceptions, branch rules or account-specific logic, contact Fyresite to map the pricing architecture before selecting a synchronization method.

Mapping Epicor Customer Structures Into Shopify B2B

Distributor accounts often contain hierarchy.

One customer organization may include headquarters, regional offices, delivery sites and several individual buyers.

Different locations may carry distinct:

  • prices
  • tax rules
  • delivery addresses
  • terms
  • purchasing permissions
  • contract eligibility

Shopify provides a B2B structure that can represent many of these relationships.

A common conceptual mapping looks like:

Epicor customer → Shopify company

Epicor ship-to → Shopify company location

Epicor buyer/contact → Shopify customer

Epicor contract or price group → Shopify catalog or pricing rule

Shopify’s official documentation for companies and company locations explains how each location can carry its own address, pricing, tax settings, payment terms and contacts.

That makes the model useful for distributor commerce, but it should not be applied mechanically.

An Epicor ship-to can represent more than a destination.

It may also influence:

  • branch assignment
  • salesperson ownership
  • contract pricing
  • tax treatment
  • delivery route
  • order minimums

Those relationships need to survive the migration into Shopify.

Fyresite’s Shopify B2B development work covers this type of company-level account architecture alongside ERP integration.

Large Parts Catalogs Need Operational Data and Commerce Data

Parts distributors frequently work with enormous catalogs.

Scale alone is not the only complication.

The product estate may include:

  • manufacturer numbers
  • internal SKUs
  • UPCs
  • supersessions
  • substitute parts
  • multiple units of measure
  • fitment data
  • compatibility relationships
  • vendor records
  • technical documents
  • abbreviated ERP descriptions

The ERP record exists primarily to support operations. The storefront record needs to support discovery, comparison and purchase.

Those are related functions, but they are not identical.

A sensible division might be:

Epicor owns:

  • operational SKU
  • purchasing status
  • inventory
  • cost
  • account price
  • unit of measure
  • item availability

Shopify or a PIM owns:

  • customer-facing title
  • enriched description
  • product imagery
  • taxonomy
  • technical filters
  • SEO content
  • documentation
  • merchandising relationships

Take this ERP description:

BRG 6004 ZZ 20X42X12

Warehouse staff may understand it instantly.

An ecommerce buyer might benefit from:

6004ZZ Double-Shielded Ball Bearing, 20 mm × 42 mm × 12 mm

Nothing about the underlying item changed.

The information was adapted for a different audience.

For a related example of high-volume parts architecture, Fyresite’s Turn14 API integration guide explores catalog, inventory, pricing, middleware and order workflows for parts-heavy Shopify environments.

The technology differs from Epicor, but the architectural principle is similar: raw operational records usually need normalization before they become effective commerce data.

How Should Shopify Orders Reach Epicor?

A distributor order often follows this path:

Shopify checkout
↓
account and product validation
↓
Epicor Sales Order
↓
branch or warehouse processing
↓
shipment
↓
Shopify fulfillment

The handoff may need to preserve:

  • Epicor customer ID
  • ship-to record
  • PO number
  • payment terms
  • requested delivery date
  • branch assignment
  • shipping method
  • taxes
  • discounts
  • unit of measure
  • backorder preference

A buyer purchasing on account should not become a generic retail customer simply because Shopify created the order.

Their commercial identity needs to travel with the transaction. Branch assignment also requires explicit logic.

The receiving Epicor branch might depend on:

  • account ownership
  • territory
  • available stock
  • product restrictions
  • delivery location
  • contractual arrangements

Shipment information should later return to Shopify so the buyer sees current fulfillment status and tracking.

The arrows on the diagram are simple. The routing logic behind them may not be.

Purchase Orders, Quotes and Account Terms Belong in the Architecture

Distribution ecommerce frequently involves purchasing behaviour that does not resemble consumer checkout.

A buyer may need to:

  • enter a PO number
  • purchase on net terms
  • request a quote
  • use account credit
  • obtain project pricing
  • route an order through approval
  • repeat a previous order

Epicor’s official Prophet 21 ecommerce information highlights B2B capabilities such as special pricing, price lists, rapid repurchasing and account payments.

That provides useful context.

These are established distribution workflows, not fringe features.

If Shopify becomes the storefront, the implementation needs to decide which workflows should remain authoritative in Epicor, which can be represented natively in Shopify and which require custom integration logic.

Fyresite’s Shopify B2B: Beyond the Basics covers payment terms, company profiles, B2B discounting and price-locking considerations in more depth.

Does Epicor Have a Native Shopify Integration?

There is no single Prophet 21 or Eclipse Shopify plugin that defines every possible implementation.

Epicor provides several integration surfaces.

These can include:

  • Epicor Commerce
  • Epicor Automation Studio
  • Eclipse APIs
  • Prophet 21 integration capabilities
  • middleware
  • custom APIs

A Shopify architecture can therefore use one of those routes or combine several of them.

The right choice depends on the surrounding systems plus the amount of commercial logic crossing the boundary.

A distributor synchronizing products and orders has a relatively contained problem.

A business coordinating Shopify with Epicor, PIM, WMS, supplier feeds, tax, multiple branches and contract pricing has a much broader orchestration requirement.

Middleware may become useful in the second environment because it can centralize transformations, routing and monitoring.

The first environment might not need that additional layer.

Epicor Commerce vs Shopify

Epicor already offers ecommerce, so a distributor considering Shopify should evaluate both paths deliberately.

Epicor Commerce Shopify
ERP relationship Closely aligned with Epicor Requires integration
Distributor pricing Built around Epicor workflows B2B catalogs plus integration logic
B2B and DTC Supported Supported
Storefront ecosystem Epicor-centric Broad Shopify ecosystem
Account-specific catalogs Epicor model Shopify companies and catalogs
ERP independence Closely coupled Can coordinate several enterprise systems
Storefront customization Epicor Commerce capabilities Themes, apps, APIs, custom storefronts

 

Epicor’s official Epicor Commerce information provides the appropriate reference point for the Epicor-native route.

A distributor might choose Shopify because it values:

  • broader merchandising capabilities
  • stronger DTC flexibility
  • extensive app ecosystem
  • custom storefront experiences
  • international expansion
  • composability
  • internal Shopify expertise

Another company may favor Epicor Commerce because deep ERP alignment matters more than storefront flexibility.

Neither platform should be treated as the automatic winner.

The decision depends on the commerce strategy plus the operational architecture behind it.

For businesses replacing an existing storefront while preserving the ERP, Fyresite’s Shopify migration services cover data migration, retained system integrations, QA and cutover planning.

Direct API or Middleware?

There is no architectural virtue in adding middleware solely because a diagram looks more enterprise-ready with another box in the middle.

Use it when it simplifies the system.

Architecture Useful When Tradeoffs
Direct API Few predictable flows Point-to-point complexity increases as integrations multiply
Middleware/iPaaS Several systems exchange shared records Platform governance and licensing
Custom middleware Specialized distributor logic Long-term engineering ownership
Hybrid Conventional flows mixed with bespoke logic Requires disciplined documentation

 

Middleware becomes increasingly useful where the environment contains:

  • PIM
  • WMS
  • 3PL
  • supplier inventory
  • multiple storefronts
  • tax services
  • several Epicor entities
  • complex price transformation
  • customer-account normalization

A direct API connection may remain perfectly appropriate when only a limited number of records need to move between two stable systems.

Architecture should be proportional to the problem.

What Usually Breaks in an Epicor Shopify Integration?

Integration failures often expose assumptions that were never documented.

Customer Pricing Becomes Generic

The integration publishes one price. Contract logic disappears. The technology works, but the commerce model no longer reflects the distributor’s agreements.

Customer and Ship-To Mapping Is Too Loose

An Epicor customer may have several ship-to records, each carrying operational meaning beyond an address. If Shopify treats them as interchangeable delivery locations, the business may lose pricing, branch, tax or territory context.

Branch Inventory Becomes Global Inventory

A distributor can own 500 units while the branch assigned to a particular customer has none. Publishing company-wide stock without fulfillment context can create promises operations cannot keep.

Units of Measure Conflict

An item could be sold by:

  • each
  • case
  • box
  • roll
  • foot
  • hundred

Five cases and five individual units are obviously not equivalent.

Quantity mapping only becomes meaningful once both platforms agree on the commercial unit.

ERP Product Data Reaches Shopify Untouched

Operational abbreviations may be perfectly efficient internally. They are often poor ecommerce content. A PIM or enrichment layer can separate ERP precision from customer-facing presentation.

Contract Pricing Expires but Shopify Retains It

Synchronized pricing needs lifecycle management. Expiration must be treated as data, not as an assumption that another import will eventually overwrite the old value.

Epicor Customization Appears Too Late

Long-running ERP environments accumulate years of operational decisions.

That can include:

  • custom fields
  • price matrices
  • branch logic
  • workflows
  • integrations
  • local extensions
  • reporting dependencies

An official API does not make those decisions irrelevant. Discovery needs to uncover them before build work begins.

Every Browse Action Depends on Epicor

A storefront that contacts Epicor for every product tile, price, stock badge and cart refresh may inherit ERP latency directly. Caching, batching and selective synchronization become important.

Data Updates Too Slowly

The opposite extreme is also dangerous. Yesterday’s stock figure may be useless for a fast-moving item sold through several channels. Cadence needs to follow operational risk.

Failed Transactions Have No Clear Destination

Production integrations require an exception path.

Depending on the architecture, that may involve:

  • logs
  • alerts
  • retry queues
  • reconciliation
  • manual review
  • replay tools

A failed order should become an internal work item, not a surprise discovered by customer service.

Running Epicor with contract pricing, multiple branches or unusual catalog logic? Contact Fyresite to discuss the integration architecture before development starts.

Real-Time vs Scheduled Synchronization

“Real time” is often used as shorthand for better integration.

That is too crude.

Different records deserve different cadences.

Data Typical Pattern
Customer/account mapping Event-driven or login-triggered
Contract pricing Scheduled, event-driven or hybrid
Inventory Near-real-time or scheduled
Orders Event-driven
Fulfillment Event-driven
Product master Scheduled
Marketing content Shopify/PIM workflow
Reconciliation Scheduled

 

An order may need to reach Epicor within minutes. A revised product description may not.

Reconciliation is intentionally periodic because its purpose is to identify drift after normal transaction processing.

Real time is appropriate for selected workflows. It should never be treated as a universal architecture goal.

Prophet 21 for Multi-Branch Distributors

Multi-branch operations need deliberate modeling.

Prophet 21 supports inventory management across branches and regional distribution centers, but the storefront does not necessarily need to expose that structure literally.

A distributor should determine:

  • whether buyers have a home branch
  • whether another branch may fulfill an order
  • whether stock is pooled
  • whether exact branch quantities should be visible
  • how ecommerce orders select a branch
  • whether pricing varies by branch
  • how several ship-to locations behave
  • whether products have territorial restrictions
  • whether inter-branch transfers count as immediate availability

Shopify company locations can represent distinct buying entities where appropriate. Shopify inventory locations can represent fulfillment nodes where useful.

Those models should be adopted because they support the commercial workflow, not merely because Epicor happens to contain similar nouns.

A Practical Eclipse-to-Shopify Architecture

Eclipse’s API makes a possible architecture easy to illustrate.

For example:

Eclipse Customer → Shopify Company

Eclipse Product Location / Inventory → Shopify Availability

Eclipse Priceline / Price Matrix → B2B Pricing Layer

Shopify Order → Eclipse Sales Order

Eclipse Shipment Data → Shopify Fulfillment

The official Epicor Eclipse API exposes Customer, Product Location, Inventory and Priceline among its standard resources.

Premium API bundles add capabilities such as Price Matrix, Warehouse and Sales Order.

That gives a distributor a supported method for exposing operational information to commerce applications without handing Shopify responsibility for ERP integrity.

Before implementation, verify the exact API entitlements available in the Epicor environment.

Designing against functionality the distributor has not licensed creates avoidable rework.

What Does an Epicor Shopify Integration Cost?

There is no defensible universal number.

A relatively simple integration between one Epicor environment and one Shopify storefront bears little resemblance to:

multiple branches + contract pricing + Shopify B2B + PIM + WMS + 3PL + historical migration + custom product logic

Cost is influenced by:

  • Prophet 21 versus Eclipse
  • deployment model
  • API capabilities
  • Epicor customization
  • branches
  • warehouses
  • customer-account complexity
  • contract pricing
  • catalog size
  • Shopify B2B requirements
  • PIM
  • WMS
  • migration scope
  • monitoring expectations

Initial work may include discovery, architecture, mapping, development, migration, testing, UAT and launch. Ongoing expenses can include middleware licenses, hosting, monitoring, support plus future business-rule changes.

A more useful scoping measure is the number of operational rules the integration must preserve.

API count alone reveals very little.

How to Plan an Epicor Shopify Integration

A disciplined discovery phase reduces rework later.

1. Audit Epicor

Document:

  • Prophet 21 or Eclipse
  • deployment model
  • API access
  • branches
  • warehouses
  • customer hierarchy
  • ship-to structure
  • contract pricing
  • units of measure
  • product data
  • fulfillment rules
  • customizations

2. Define the Commerce Model

Clarify whether Shopify must support:

  • DTC
  • B2B
  • blended B2B/DTC
  • contract pricing
  • quote workflows
  • purchase orders
  • terms
  • account self-service
  • branch-specific availability

3. Assign Data Authority

Identify the authoritative platform for:

  • product identity
  • content
  • inventory
  • customer
  • ship-to
  • pricing
  • contract
  • order
  • fulfillment

4. Map the Records

Examples:

Epicor customer → Shopify company

Epicor ship-to → Shopify company location

Epicor item → Shopify variant

Epicor pricing agreement → Shopify catalog or pricing service

Epicor shipment → Shopify fulfillment

5. Choose the Integration Pattern

Select among:

  • direct APIs
  • middleware
  • Epicor integration tooling
  • custom middleware
  • hybrid architecture

6. Test Distributor Edge Cases

Include:

  • contract buyer
  • expired contract
  • anonymous buyer
  • multiple ship-to locations
  • branch stockout
  • alternative fulfillment branch
  • backorder
  • partial shipment
  • substitute item
  • quantity break
  • unusual unit of measure
  • PO checkout
  • customer on credit hold

7. Add Reconciliation

Operations should always be able to determine:

  • which record failed
  • where processing stopped
  • whether it retried
  • which system is authoritative
  • who needs to intervene

What Should an Epicor Shopify Integration Partner Understand?

Technical capability matters, but distribution knowledge matters just as much.

A suitable implementation team should be comfortable discussing:

  • Prophet 21 or Eclipse integration surfaces
  • contract-pricing preservation
  • customer-to-company mapping
  • ship-to hierarchies
  • branch inventory
  • units of measure
  • PIM coexistence
  • WMS coexistence
  • Epicor customizations
  • ERP downtime behavior
  • duplicate prevention
  • reconciliation
  • combined B2B/DTC architecture
  • post-launch monitoring

Fyresite publicly lists Epicor among the ERP platforms it supports through its Shopify Plus integration work. Its B2B offering also includes custom catalogs, contractual pricing, quote workflows, payment terms, portals and backend integrations.

For broader replatforming projects, Fyresite’s Shopify migration services cover storefront migration alongside retained ERP, tax, fulfillment and operational systems.

The important distinction is not whether a development team knows how to connect two APIs.

It is whether that team understands which commercial rules must remain intact once the connection exists.

When Does Shopify Make Sense for an Epicor Distributor?

Shopify can make sense when the business intends to retain Epicor but significantly modernize ecommerce.

Typical drivers include:

  • replacing an aging storefront
  • combining B2B with DTC
  • adding self-service account features
  • supporting customer-specific catalogs
  • improving merchandising
  • enriching technical product pages
  • expanding internationally
  • replacing a legacy commerce platform without replacing ERP
  • creating bespoke distributor workflows

The storefront may change while the operational backbone remains intact.

Fyresite’s Shopify migration services are structured around that kind of replatforming, including data, integrations, QA and cutover planning.

The test is not whether Shopify can technically receive Epicor data.

The finished system should create a better buying experience without weakening the distribution model underneath it.

Preserve the Distribution Model, Not Just the Records

For an Epicor distributor, the commercial sequence is not simply:

product → cart → order

It is closer to:

customer → ship-to → contract → price → branch availability → order → fulfillment

Every stage can alter what the buyer sees or what operations needs to do next. Shopify can provide the commerce layer. Prophet 21 or Eclipse can remain the distribution backbone.

The integration architecture connects those responsibilities without forcing one platform to absorb the other’s job.

A successful implementation therefore preserves more than data.

It preserves account identity, commercial agreements, availability logic and fulfillment context.

Considering Shopify Plus while keeping Prophet 21 or Eclipse? Contact Fyresite to discuss your pricing, branch inventory, B2B account, catalog and order architecture before development begins.

 

Frequently Asked Questions

How do I integrate Epicor Prophet 21 with Shopify?

Prophet 21 can connect to Shopify through direct APIs, middleware, Epicor integration tooling, custom development or a hybrid architecture. The appropriate model depends on pricing complexity, inventory locations, account hierarchy, fulfillment rules plus the other systems surrounding Epicor.

Can Epicor Eclipse connect to Shopify?

Yes. Epicor provides an Eclipse API containing resources for customers, product locations, inventory, pricing-related records and other operational information. Premium API capabilities extend that model with resources such as Price Matrix, Warehouse and Sales Order.

How should Prophet 21 pricing sync to Shopify?

Common approaches include synchronizing suitable prices into Shopify B2B catalogs, retrieving customer-specific prices from Epicor dynamically or combining both methods. Contract volume, update frequency, latency tolerance and storefront dependency on Epicor should guide the design.

How should branch inventory appear in Shopify?

Start with the fulfillment policy rather than the raw ERP quantity. Shopify might display assigned-branch inventory, regional stock, a calculated available-to-sell figure or simply an availability state when exact quantities would mislead buyers.

Does Epicor have a native Shopify connector?

Epicor provides ecommerce products, integration tooling plus APIs rather than one universal Shopify plugin for every Prophet 21 or Eclipse environment. A merchant may use direct APIs, middleware, Epicor tooling, custom middleware or a hybrid implementation.

Epicor Commerce or Shopify?

Epicor Commerce offers tight alignment with the Epicor ecosystem. Shopify provides broader merchandising, B2B, customization and ecosystem capabilities while relying on integration to reach Epicor. The better fit depends on the distributor’s commerce strategy, internal expertise and backend architecture.

Do I need middleware between Shopify and Epicor?

Not necessarily. A direct connection can work when only a few predictable flows are involved. Middleware becomes more valuable as PIM, WMS, supplier feeds, multiple storefronts or complicated transformations enter the environment.

How much does an Epicor Shopify integration cost?

Cost depends on the Epicor platform, API access, customization, branch count, pricing complexity, catalog structure, Shopify B2B requirements, connected systems, migration scope and support expectations. Technical discovery is needed before a meaningful estimate can be produced.

Who builds Epicor Shopify integrations?

Look for a Shopify development team with ERP integration, API engineering, B2B plus distribution experience. Fyresite publicly includes Epicor among the enterprise systems supported through its Shopify Plus work and develops custom pricing, catalog, account plus backend workflows for complex commerce projects.

 

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